Commercial Model
What you get, what you pay, what we sign - and what we deliberately do not promise.
You own and operate the equipment. We manage the site, provide foundations, power and internet to your specification as well as on-site support.
- Monthly fee
- All-inclusive, fixed for your term
- Activation fee
- One-off, sized to your equipment
- Smart Hands response
- 1–8 hours
- Governing law
- Icelandic
The commercial model
We understand that you are a space company not a realtor. Our simple fee structure allows you to focus on your core business rather than learning about commercial real estate in multiple jurisdictions.
Fixed Monthly Fee
The monthly service fee includes hosting and agreed levels of power and internet backhaul together with on-site support where required.
This is all-inclusive. There are no separate land rent, utility pass through or per-gigabyte bandwidth costs. All we ask is that customers commit to a minimum term and a maximum monthly power consumption.
The service fee is fixed for the duration of your contract. This gives you certainty over your costs and means you do not have to worry about things like rent indexation or volatility in power prices.
Site Activation Fee
Payable when you commit to coming to Iceland, the site activation fee allows us to prepare the site for your hardware. It depends on:
- Equipment Size/Mass - Foundations are the largest single variable.
- Power - Are your power needs modest or do you need three phase power for a radar installation?
- Segregated Space - Do you need access control or your own fenced off area?
- Dedicated Server Room - Do you have a remote NOC or will you need hardware on-site?
- Installation Support - Send your own people or do you need local help?
Line by line
What do we mean by 'all-inclusive'? What do the fees actually cover?
In the fees
- Long-term occupation of a defined operational area
- Antenna or equipment foundation built to your structural specification
- Power to the operational area up to the agreed monthly consumption
- Connectivity access to the operational area
- Site security, access control and basic site coordination
- An included monthly Smart Hands allowance
Not in the fees
- Your antenna, sensor or radar, and its installation
- Power consumed beyond the agreed monthly envelope
- Smart Hands beyond the included allowance
- Guarantees of Origin, unless Verified Green Hosting is taken
- Import duties, customs charges and taxes on your equipment
- Insurance on your own equipment
- Any service level on electricity or connectivity
- Fees payable to the regulator by ground station operators
The contract pack
Counterparty-ready today.
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Master Hosted Site and Services Agreement
The frame: term, fees, access, liability, insurance, termination, export control.
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Site Schedule
The specific site, the operational area, site restrictions, and the conditions to site activation acceptance.
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Commercial Schedule
Fees, payment terms, deposit, Smart Hands rates, Verified Green Hosting.
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Technical Requirements and Handover
Your equipment specification, power and band plan, installation scope and acceptance.
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Service Level Schedule
Smart Hands scope and response times, and the basis on which utilities are excluded.
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Express Hosting Agreement
Short form for small-sensor deployments where the full pack is disproportionate.
Icelandic governing law. We will send the pack under NDA before you have committed to anything — reading the actual documents tells you more about a counterparty than any amount of website.
How it runs
From first contact to operational, in the order it actually happens.
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First conversation
Write to us in whatever detail you have. What we eventually need is antenna class and mass, foundation drawing, power draw, band plan and any segregation requirement — but a one-line enquiry is a perfectly good start, and we will tell you what is buildable rather than assume.
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Site data pack
Coordinates, land parcel and planning constraints, grid connection point, fibre topology, design basis, and the coverage model with its method. Under NDA if you prefer.
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Contract pack
The five documents with your specifics filled into Schedules B, C and D. Icelandic law, negotiated normally.
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Activation
The Site Activation Fee and advance are payable before we commence site preparation. Foundation and services are built to the agreed specification — 8–16 weeks at Blönduós from an agreed structural drawing, because grid power and fibre are already connected to the site. The sequence week by week.
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Installation and acceptance
You install; we support. Site Activation Acceptance starts the term and ongoing billing, against the conditions listed in Schedule B.
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Operations
Monthly hosting, Smart Hands on call, incident notification, and the reporting set out in the Service Level Schedule.
Next step
Ask for the contract pack.
All five documents, under NDA, before you have committed to anything. Reading what a counterparty actually asks you to sign tells you more about them than any amount of website.